Hi Kathleen,
Thank you for sharing your honest feedback on the Medik8 Crystal Retinal Ceramide Eye Cream. We’re sorry to hear that you didn’t see the results you were hoping for.
Crystal Retinal Ceramide is designed to target fine lines, wrinkles, and skin texture around the delicate eye area with stabilized retinal (a potent Vitamin A derivative). While it’s a powerful formula, visible improvements often take time, as retinal stimulates cell turnover and collagen production gradually. Consistent use over 6-12 weeks typically yields the best results.
We understand how important it is to see value in the products you invest in, and we’d love to help you optimise your routine to ensure you’re getting the most out of it. If you’re open to discussing your skincare goals or application methods, please don’t hesitate to reach out to us.